Delivery

Delivery and Costs

We ship worldwide using Royal Mail service: First Class service for UK orders and Tracked & Signed service for all International orders.

Postage costs are dependent on final parcel weight and destination for delivery, and will be calculated before you check out. You can find it in "Your Order Summary" on the left hand side of the page when you first enter checkout page.

We are currently posting orders within 1-3 working days of receipt of order. Please allow 1-2 working days for UK delivery, 5-10 days for delivery to Europe and up to 3 weeks for the rest of the world.

Return of the goods

You can cancel your order for any reason within 28 working days from the date you receive goods. Due to the nature of our products we are only able to accept returned goods that are unopened, unused and in a saleable condition.

Please contact us within 28 days of receipt to arrange the return of the product. The cost of returning the goods is the responsibility of the purchaser. The product must be returned in its original packaging and in a saleable condition. We do not accept responsibility for circumstance beyond our control such as items lost or damaged in transit.


Price and Payment

The price of goods quoted on our website does include VAT.

All payment for goods and for the cost of packaging and delivery must be made prior to the delivery. All prices published on this website are subject to change at any time without notice.


Contact details

With any enquirers please contact us on info@ambrebotanicals.com. We will answer your query within 24 hours.